- If a red error message appears telling you that either the email or password is incorrect, double check that the credentials you’re using match those used to create the account.
If you can’t remember the password you signed up with, click Forgot your password? in the login dialog. A link will be sent to your email address and you’ll be able to reset your password. If you still can’t sign into your account be sure to submit a request to our support team who will be happy to help you.